Privacy Policy

General Information

This website (referred to hereinafter as the “website”) is owned and operated by Croft Surveying and Mapping (referred to hereinafter as “we”, “us”). By using this site, you (“you”, “the end user”) agree to the privacy policy set out below. We recognise the importance of protecting the privacy of visitor information, in particular information that is capable of identifying an individual. This privacy policy relates to the collection and use of personal information that you may supply to us through your use of the website.

This privacy policy is in addition to the website terms and conditions of use. We do not make any representations about third party websites that may be linked to our website.

We reserve the right to modify or remove parts of this privacy policy at any time and for any reason. It is the responsibility of the end user to check this privacy policy regularly for updates and/or modifications.

We welcome your comments and feedback. If you wish to contact us regarding our privacy policy, please send an email to

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this privacy policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.


Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.


Cookies are small pieces of data that websites store on your computer’s hard drive. The use of cookies is an industry standard practice used by most websites, including those operated by us. Cookies can be used for a variety of purposes, including those of record keeping and of facilitating a user’s ongoing access to and use of a website. Be aware that cookies may be necessary to provide you with some features of our on-line services. If you do not want information collected through the use of cookies, most web browsers allow you to disable the use of cookies. See the relevant help documentation or user manual for your web browser.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to Third Party Websites

We provide links to third party websites not owned or controlled by us. Because these websites are not under our control, we cannot accept responsibility for the content on these websites nor the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.

Problems or Questions

If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site: